Company News

From The Experts at Strathcona Septic Tank Services

June 19th, 2020

Beware of Misleading Information

Septic tanks are complex systems that were designed upon the concept of separating solids and liquids, discharging the effluent (clear liquid) out to a drain field while holding the solids to be broken down by naturally occurring bacteria and settle in the tank as sludge, or float to the top as the scum layer. The solids in the tank are composed of organic and inorganic matter. What is considered organic in your septic system? Anything that goes through the digestive system in the body that provides the bacteria a septic tank needs.

The most important factor in septic system failure is the inorganic material that can’t break down easily, if at all. Inorganic material can sneak into septic tanks without you knowing. For example, synthetic fibers from clothing such as polyester, rayon, acrylics, etc., enter the septic tank from the washing machine drain, Just think of all the lint you empty from your dryer! There are also plenty of in-organics flushed down drains and toilets that build up over time: oils, facial tissue, food scraps, coffee grounds, chemicals, “flushable” wipes, and more. This inorganic material won’t go away, it must be pumped out by a vacuum truck. 

Additives or air-injection products going into the solid side of the tank that claim they can completely remove organic solids do not address the inevitable inorganic material buildup. Air-injection pumps are not only costly to run constantly on electricity, they contribute to the degradation of the concrete that your tank is made of when exposed to gases. Not to mention, pumping air into your tanks’ solid side can increase odours.

Out of sight, out of mind? Not the case

Solids that can’t be eliminated naturally should never be dissolved or suspended into liquid form and discharged to your field. This puts a huge strain on your system – forcing suspended solids to be pumped out as liquid can clog your drain field or mound and shorten the lifespan of your septic system. Anything that claims to eliminate the need to clean the septic tank by breaking down the solids does not make the solids go away, it suspends them into small particles. Once the effluent is dispersed into the groundwater, the solids remain in your drain field. 

Unfortunately, there is no trick to restore a 25 to 40 year old septic system. The best way to take care of your system is to be responsible with what you flush or drain out of your home, and have Strathcona Septic Tank Services regularly clean the tanks, baskets, and screens and dispose of the waste properly for you. 

If you have a septic system and have questions, give us a call and, free of charge, we will happily discuss your concerns, ensuring you are thoroughly educated on your system and the options you have to keep it running optimally for as long as possible.

Newsletter: A COVID-19 Update from Strathcona Septic

Last Updated: April 28th, 2020


Dear Valued Customers,

At Strathcona Septic Tank Services, we are committed to supporting the well being of our community by keeping our customers and employees safe and healthy without interruption to the vital utility services and emergency response we provide. We are open and will remain open during this time of need. We are here to continue to provide the highest level of service and safety that you have come to expect.

Strathcona Septic Tank Services (SSTS) is monitoring the COVID-19 situation very closely and has implemented some new procedures in response to ensure our customers and staff are safe and healthy. Circumstances could change rapidly in these uncertain times, which means that these procedures are fluid and subject to change as we continue to act proactively on the situation. Please review the newest procedures below:

  • When visiting a site, social distancing is to be practiced. For example, dropping invoices into drop box rather than entering office or home to deliver paperwork and obtain signatures. Please advise your SSTS contact of a designated spot where paperwork can be left.
  • Staff that are experiencing symptoms such as sore throat, fever, cough, or breathing difficulties are directed to self-isolate as per instruction from Alberta Health Services.
  • Employees that have traveled outside of Canada after March 12th are directed to self-isolate for 2 weeks as per instruction from Alberta Health Services.
  • The health and wellness of each employee is monitored daily.
  • Although we are open for services, our office is closed to the outside public.
  • As our drivers work alone, they are isolated from the general public.
  • Physical distancing is always maintained between all staff members.
  • All staff members, office and field staff, are equipped with re-usable masks and sanitizing wipes.
  • Our drivers are equipped with disposable gloves, re-usable masks, hand sanitizers, disinfectant wipes and bleach.
  • The spouts of our hoses are bleached after every water delivery. Our drivers wear disposable gloves and use hand sanitizer and wipes before and after every delivery.
  • All incoming service calls are screened for customers that are under quarantine or self-isolation. We do not enter the residence of anyone that is under quarantine or self-isolation.
  • We ask our customers to consider sending payment through contactless methods such as electronic transfer when possible.
  • Our employees are educated on safe hygiene practices both in and outside of our business.
  • We will continue to follow and closely monitor all recommendations and orders from public health authorities.

We will take all the necessary precautions we can to help limit the spread of COVID-19 and protect the vulnerable and high-risk individuals within our community. As the premier rural water and sewer company, our priority is to support our employees and customers in these uncertain times. We remain committed to providing our customers with the best level of service possible with no interruptions to service. Going forward, if any changes or disruptions are set to occur, we will inform you as soon as possible.

If you have questions or concerns, please contact your regular SSTS point of contact or call us at (780) 922-3117

From our family to yours, stay safe and take care.

Sincerely,

Strathcona Septic Tank Services